Frequently
Asked.

Yes. Root Insurance is an approved carrier we work with regularly — we've seen a consistent increase in Root claims and have a smooth process in place. We contact Root directly, handle all paperwork and negotiations, and keep you updated every step of the way.

Yes. We handle a growing number of Turo-related claims and understand how Turo's secondary insurance coverage works for hosts. If your vehicle was damaged during a Turo rental, bring it in for a free estimate — we'll document the damage properly and help you navigate the Turo claims process.

Our lifetime warranty covers all collision repair labor and refinishing performed at Alamo Collision using Sikkens refinishing products — an OEM-grade, premium paint system by Akzo Nobel. It covers paint adhesion, color match, and workmanship for as long as you own the vehicle. Normal wear, subsequent accidents, and repairs performed elsewhere are not covered.

No appointment needed. Walk in any time Monday–Friday 8:30am–6pm for a free, no-pressure estimate. We'll inspect the damage, give you a written quote, and answer any questions about the repair process.

Minor dent and scratch repairs can often be completed in 1–2 days. Full collision repairs with structural work typically take 5–10 business days depending on parts availability and damage complexity. We'll give you an accurate timeline at your free estimate and update you throughout.

Yes — all of them. State Farm, GEICO, Allstate, Progressive, Farmers, Liberty Mutual, USAA, Root Insurance, Turo, and every other carrier. We are an independent shop, which means we work for you, not the insurer. We advocate for the repair your vehicle actually needs.

Sikkens is a premium automotive refinishing brand by Akzo Nobel — the same company that supplies paint systems to major OEM manufacturers. It offers unmatched color accuracy, durability, and UV resistance. We use Sikkens because it allows us to stand behind our work with a lifetime warranty. You won't see the repair. That's the point.

Yes. We offer paintless dent repair (PDR) for minor hail dings — no paint, no filler, faster turnaround. For more extensive damage affecting the paint, we do full panel restoration with Sikkens refinishing. Either way, we process the insurance claim for you.